Our tiles arrive pre-sealed with either matt or pre-polished finishes. It is paramount that throughout the installation process and handling of the tile, you are careful not to damage the finished surface, edges and corners of the tiles.


The surface must be level, dry, clean and free from dust and oil. If applicable, floor heating systems must be turned off 12 hours prior to installation. Waterproofing materials must be used for wet areas. Place on a levelled concrete slab using standard cement adhesive. Apply both on the floor and the back of the tile to properly set the tiles. For the best results, use thin grout lines (1 to 2 mm) filled with liquid cement based grout. Leave a thicker gap for under-floor heating and outdoor installations (min 2mm). With unicolour tiles, use coloured grout in a similar tone as the tiles, this may be used if an abrasive polishing is carried out at the end of the installation.


A sealer is an impregnating liquid that fills the pores in the surface of the tile. This is key to ensuring your bespoke tiles are durable and long lasting. The sealer limits the absorption of liquids and grease, helping protect the tiles against stains. It is usually applied once after laying and on a clean and dry floor. After laying, apply lightly with a brush or a wool roller, as the tiles will saturate quickly. Once absorbed, remove any excess and even out the distribution with a cloth. Excess sealer left on the surface will dry and leave shiny or yellowy residues that can only be removed with a soft abrasion, so this is best avoided.

Abrasive Polishing

Tiles can be ordered non-polished and then polished on the site. This is recommended for commercial spaces as this polishing process combined with crystallisation makes the surface more robust. Abrasive polishing of the surface with a fine grain disc is recommended after installation. This will level the tiles, clean the installation, bring out tone consistency and maximise shine to the floor. The process is similar to the abrasive polishing of marble, natural stone or terrazzo. Abrasive polishing should be carried out by a marble or natural stone specialist and followed by sealing with an impregnator. For a more intense shine, the floor may be buffed with a buffing machine and wax.


Encaustic tiles are durable and easily cleaned: regular maintenance, cleaning and mopping should be carried out using Neutral Floor Cleaner. To ensure your tiles retain their quality surface, do not use acidic detergents to clean.